Shipping policy

Order Types & Delivery Information

On-Site Class Registrations

No advance shipment required. All materials and hardware will be provided at the class location.

Virtual Class Registrations

  • Hardware kits are shipped approximately 2 weeks before class start date
  • Domestic shipments: UPS Ground or UPS 2-Day Air
  • International shipments: UPS Worldwide or DHL Express
  • Tracking information will be emailed once your hardware kit ships

Certification Exam Materials

  • Orders ship within 3-5 business days
  • Standard shipping via UPS
  • Expedited shipping available upon request

Shipping Delays

In the event of unexpected shipping delays for virtual class hardware, students may choose to reschedule their participation to a future class date at no additional charge. Please contact training@redteamalliance.com if you experience any shipping issues.

International Shipping

We ship internationally via DHL Express. Additional customs fees and import duties may apply and are the responsibility of the recipient.

Questions?

For shipping inquiries, please contact: training@redteamalliance.com